FAQ

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How affordable is the fare?

A1. Red cab is a taxi brand that services everybody across the society, ranging from the market woman, High business mogul. The rate applicable reduces as your journey gets longer.

How many passengers does the taxi carry?

A2. The maximum amount of passengers allowed in an Alto Redcab by law is three and four in an SX4 taxicab, except that an additional passenger must be accepted if such passenger is under the age of seven (7) and is held on the lap of an adult passenger seated in the rear.

What routes do your taxis ply?

A3. The Redcab taxis goes to wherever you want to go within Lagos State Metropolis while car charter service takes you anywhere within the country.

What does Extra Fare means ?

A4. This means that when you board our taxis and your journey takes us through any route that we are required to pay toll or any traffic charge, this will be added to your total fare.

What are the rules concerning multiple-stop trips?

A5. Drivers are not permitted to refuse passengers with more than one stop. There is no limit to how many stops are allowed. Keep in mind, the taximeter will run as one continuous trip; it is not turned off and then started again with every stop. You pay the entire fare at the end of your trip. If you encounter a situation where the driver refuses you service based on multiple destinations, get the taxicab medallion number, and contact us at 3-1-1 to file a complaint against the driver.

What are the rules regarding child safety seats and seatbelts in taxicabs?

A6. Passengers with children are encouraged to bring their own car seats, which the drivers must allow passengers to install.
*NOTE – Children under the age of seven are permitted to sit on an adult’s lap.

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